We respect the privacy of visitors to the website and ensure that the personal data you provide is treated confidentially. Processing of the personal data is done in a manner that is in accordance with the requirements of the EU General Data Protection Regulation (EU-GDPR).
Purposes of personal data processing
Your personal data will be used by us for the processing of your order.
If you fill in a contact or registration form on the website, or send us an e-mail, the data you send us will be stored for as long as the data of the ordering form or the content of your email is needed for the complete answering and processing of them.
Click behavior and visit data
General visitor data is kept on the website. In this context the IP address of your computer, the possible username, the time of retrieval and data that the browser of a visitor sends, can be registered and is being used for statistical analyses of visiting and clicking behavior on the website. We also use this data to optimise the functionality of the website.
We try to anonymise this data as much as possible. This information will not be provided to third parties.
Google uses this information to keep track of how our website is being used, to provide reports about the website to us and to provide its advertisers with information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. We have no influence on this. We have not allowed Google to use the obtained analytics information for other Google services.
Facebook and Twitter
Included on this website are buttons to promote or share pages on the social networks Facebook and Twitter. These buttons are realised by code which is supplied by Facebook and Twitter itself. This code places a cookie (see above).
We offer a newsletter to inform interested parties about news regarding our products. Your email address will only be added to the list of subscribers with your explicit permission. Each newsletter contains a link in which you can unsubscribe. The subscriber database of the newsletter is not provided to third parties.
Through our website an analytical cookie is placed from the American company Google, as part of their ‘Analytics’ service. We use this service to track and get reports on how visitors use the website. Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. We have no influence on this.
You can have your personal details changed with us on the basis of the correction right. It is possible to find out which personal details are known to us and exactly what they are being used for. Incomplete or incorrect information can be recovered or deleted in this way.
It is possible to appeal to the right of opposition. This means that you as a data subject or authorised representative can request a termination of the data processing. You have to do this by sending a letter with a copy of a valid proof of identity to our customer service.